TAKING A SCIENTIFIC APPROACH TO BUILDING
the human margin
REsearch & Analysis
A SENSEMAKING PARTNER
Every effective treatment starts with an accurate diagnosis. Many vendors focus on generic questions, producing vague averages and percentiles that make it difficult to act. Programs are often implemented, but demonstrating progress and effectiveness is challenging. A story is important to share with the world, but you need the right data to tell it.
Whether you lack the in-house research expertise, or need an independent party to navigate complex political dynamics, we look forward to partnering with you on the journey to improve the human margin. We partner with clients from the start, or help you salvage existing projects.
With deep expertise in organizational behavior, strategy, measurement, analysis, and publication, we apply scientific rigor to your most pressing human problems.
Data is everywhere, but our passion is to help MAKE SENSE OF IT in an evidence-based way that leads to action.
​We take on a small selection of clients annually who are committed to creating an excellent work environment, and moving their industry in that direction. Our passion is to help leaders keep their people and keep them well through a data-driven approach.
using science to help leaders keep their people and keep them well
DIAGNOSIS & treatment
The diagnostic process starts with interviews with leaders and employees to understand the unique challenges of the organization. Organizational history and existing data are combined with new data to tell a nuanced story that translates employee voice and experience into leader action. Based on your unique results, a treatment plan is developed based on decades of research and consultation with experts in psychology, human factors engineering, and healthcare operations. Leaders are also supported with authentic and values-aligned communication of the results.
research
Write an industry-moving white paper grounded in research. Answer your internal questions scientifically. Prove that the program is working. From study design, to data collection, analysis and publication, we have the expertise to bring your project from start to finish. With deep expertise in quantitative and qualitative methods, our approach helps translate insight to action.
Second Opinion
Individual consultations allow leaders to discuss their pressing organizational culture and workforce issues, obtaining guidance grounded in a deep understanding of human behavior, organizational strategy, and macroenvironmental factors. Sometimes a second opinion can bring a fresh perspective and approach to complex problems.